Please reach us at alisonburgesscounselling@gmail.com if you cannot find an answer to your question.
I offer counselling online, by telephone and face:face. Face:face sessions are held at a community hub in Sutton Coldfield. Online counselling is via Zoom or GoogleMeet. I will send you a link that you can access via a laptop or mobile. With telephone counselling I will call you from a private, secure space.
My fees are currently £55 per 50 minute session and are reviewed annually. It is possible to have face:face counselling at a community hub in Sutton Coldfield, this incurs an additional cost of £9.50 paid in advance.
This is something we will discuss as part of our first session as I offer both short term (up to 6 weeks) and longer term therapy. As part of therapy we will also have regular reviews to ensure you are still getting what you need from our work together.
There is nothing in particular that you need to do to prepare for a counselling session. During our time together I may suggest resources that you may want to explore in between sessions, that is your choice. Some clients also find it helpful take up journalling to record their thoughts and experiences during the therapeutic process, again it is up to you.
If you are running up to 15 minutes late for a session please call me on my mobile (0774 6120590) as we can still have our session in our 50 minute slot, although I will be unable to extend the session due to other client appointments. I require a minimum of 24 hrs notice by phone or email for appointments to not incur a payment (50% of my fee plus room fee where applicable). Should you cancel again with less than 24 hrs notice you will incur the full fee and we will not be able to book additional appointments until this is paid.
If you are not happy with my professional practice please do discuss this with me in the first instance so that we can try to resolve the difficulty. If we are unable to do this and you wish to take those concerns further, you can contact my professional body, the BACP (https://www.bacp.co.uk/about-us/protecting-the-public/professional-conduct/how-to-complain-about-a-bacp-member/).